Careers with Academia

WHO WE ARE

At Academia our firm belief is that success is measured through return customers. Customers who return to us do so because they have experienced exceptional service by staff who are engaged, enthusiastic and driven to achieve.

 

In order for our staff to demonstrate these characteristics, we believe in recruiting attitude over experience and personality over qualifications. This doesn’t mean that our staff aren’t highly skilled, they are. It just means that we would rather take the time to invest in someone’s training and development if they display the right focus, values and willingness to ‘get stuck in’.

Our head office, based in Enfield, is designed to initiate open communication between departments and colleagues at every level. In a dynamic environment such as ours, we enjoy the ‘buzz’ of a busy sales floor and work hard to achieve clear goals and strategic objectives, celebrating the success of others and often enjoying a beer together at our local pub after a strong week in the office. This ‘start up’ mentality in a fast-growing business helps us to stay focused on the end goal and remain accountable to our shareholders as we strive daily to better the previous day, month and year.

PERKS AND BENEFITS

Free breakfast

Complimentary half day on your birthday

Sick pay

maternity

Maternity & paternity leave

Smart/casual dress code

Monthly contribution towards gym membership

Christmas shutdown

Flexible working hours

Regular fun days

teambuilding

Team building events

OPEN POSITIONS

Onsite Support Engineer

 

As a result of rapid growth plans a fantastic opportunity has arisen for an Onsite Support Engineer to join our team of dedicated technical experts. This is the ideal role if you are looking to join a successful and growing organisation, that can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers.

Customer Success Manager

 

We are looking for a Customer Service Manager (CSM) to join our fast-growing Managed Services team. Your role starts once the sale has been made – in essence, you will support our customers post go-live as they transition to an active user of our services.

Apple Jamf Support Engineer

 

The successful candidate will strengthen and join our onsite Apple and Jamf support team located in Farnham, with occasional travel to Epsom, Canterbury and Rochester. As a member of the team, the emphasis will be on providing high quality technical solutions and support.

Education Account Manager

 

We are seeking an Education Account Manager to join our fast-growing Education Sales team. Your role will cover the Schools sector, working with Primary, Secondary, Multi Academy Trusts (MATs) and Independent Schools.

Microsoft Solutions Support Technician

 

As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions Support Technician to join our team of dedicated technical experts. This is the ideal role if you are looking to join a successful and growing organisation, that can offer you long term career development within a well-established and growing technical team of Tier 1, Tier 2 and Tier 3 Engineers. 

Senior Account Manager (Scotland)

 

We are seeking a Senior Account Manager (SAM) to join our fast-growing Sales team. Your role will cover Scotland as a territory for both the Public and Private Sector with a heavy focus specifically on Schools and Further Education Institutions across the region.

Tier 1 Apple Engineer

 

The ideal candidate will have a solid technical background in Apple technical support, application packaging, and troubleshooting. You will be required to provide a satisfactory DBS certificate.

Senior Microsoft Solutions Engineer

 

An exciting opportunity has become available to strengthen our talented Technical Services Team. As a member of the team, the emphasis will be on providing high quality technical services, delivery and higher tier support.

Digital Transformation Specialists 

 

Working closely with Academia’s Technical Consultants, the experts in our Modern Workplace Team are people who have a keen interest in technology (but don’t necessarily need to be immensely “technical”, more conceptual) and want to help organisations achieve their goals.

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